Gold Jewelry = thai amulets, pendants, charms, necklaces, bracelets, bangles, earrings, rings, anklets, and clasps.
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Fine Gold Jewelry & Thai Baht Gold Jewelry from Thailand

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Home > Help Desk > Frequently Asked Question (FAQs)



Frequently Asked Questions (FAQs)

The followings are frequently asked questions with answers. Should you cannot find your answer, simply click here Contact Us.

 
1.

Products: What is the purity of gold in your gold jewelry?

2.

Products: Is your gold jewelry real?

3.

Products: What is the unique characteristic of Thai Baht gold jewelry?

4.

Products: What is Thai amulet?

5.

Products: What is cubic zirconia (CZ)?

6.

Products: What is electroforming process?

7.

Products: Do you offer any guarantee on your jewelry?

8.

Products: Where is your jewelry crafted or manufactured?

9.

Products: Are the product images actual size and color?

10.

Ordering Process: How long does it take to get my jewelry?

11.

Ordering Process: What are my shipping methods?

12.

Ordering Process: What forms of payment do you accept?

13. Ordering Process: Is it safe & secure to shop & purchase items from your website?
14.

Ordering Process: Do I have to make a payment online only?

15. Ordering Process: Do you ship my jewelry in a safe package?
16.

Ordering Process: Can I have my jewelry shipped in a gift box?

17.

Ordering Process: Can I exchange or return the purchased products?

18.

Ordering Process: Why are your prices lower than those from others?

19.

Ordering Process: Why do the prices of AmuletJewel's products change?

20.

Ordering Process: Do you offer any discount for a large order?

 

1.

Products: What is the purity of gold in your gold jewelry?

 


The gold jewelry offered on AmuletJewel.com site is either solid 18 or solid 23 Karat in purity, which contain 75% and 96.5% gold content respectively.

The jewelry made from 18 or 23 karat gold is soft, but will not be easily damaged or bend. Jewelry of these fineness are marked "18k and 23k" or "750 and 965," meaning 75 and 96.5 percent gold, which is alloyed with other metals to make it strong enough to withstand every-day wear while the color of 18k and 23k still look much more like the color of pure gold than that of below 18k. 18k and 23k are much softer and more susceptible to wear than that of below 18k. Because there is a high content of gold, it is significantly more expensive. 18k and 23k gold is good should a wearer is sensitive to metal being in contact with your skin. Most reactions to gold are actually due to the alloy or metals mixed with the gold. 18k and 23k gold would be a better selection in that case. Simply click here to learn about
Gold & Yellow Gold Jewelry.

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2.

Products: Is your gold jewelry real?

 

Every piece of our gold jewelry is made from REAL GOLD. We DON’T sell any gold plated or gold filled jewelry. Simply click here to view or shop our Real Gold Jewelry.

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3.

Products: What is the unique characteristic of Thai Baht gold jewelry?

 


Thai gold jewelry with 23K purity has distinguished characteristics, which are their brilliance and “intense yellow color”. Simply click here to learn about Thai Baht Gold Jewelry.

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4.

Products: What is Thai amulet?

 


Thai amulets are Buddha, monk or god images that are believed to bring luck and protection to their owners. Thai amulets are normally put in a nice case (frame) and are worn like a piece of jewelry. Thai people usually wear it to avert danger, dispel evil, and prevent disease. It also helps them to gain prosperity and success in life. Simply click here to learn about Thai Amulet Pendant Jewelry.

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5.

Products: What is cubic zirconia (CZ)?

 


Cubic Zirconia or CZ is the high quality and affordable synthetic gemstone. Due to its great fire, high hardness, and various colors, it has successfully established itself as the most desirable diamond alternative in today’s jewelry market.  It is the best substitute for those who cannot afford to buy genuine diamonds. Simply click here to learn about Cubic Zirconia & Gold CZ Jewelry.

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6.

Products: What is electroforming process?

 


Electroforming is a highly specialized process for manufacturing metal goods by electrode position in a plating bath over a base form, which will be removed later. It is an alternative process to other metal forming processes such as casting, stamping and drawing. Electroforming can reproduce the form without the shrinkage and distortion that often occur in casting, stamping and drawing. Electroforming metal is pure with extreme tolerances and lightweight.

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7.

Products: Do you offer any guarantee on your jewelry?

 


We guarantee every piece of jewelry you buy from us with 30-Day Return Guarantee, Lifetime Guarantee, and Lowest Price Guarantee.

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8.

Products: Where is your jewelry crafted or manufactured?

 


Our jewelry are handcrafted and manufactured in Thailand.

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9.

Products: Are the product images actual size and color?

 


We try our best to display as accurately as possible actual sizes and colors of our product that appear on our site.  However, the sizes and colors might be incorrect as each computer monitor has a different in setting and performance. As a result, we cannot guarantee that the sizes and colors you see are actual.

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10.

Ordering Process: How long does it take to get my jewelry?

 

 

You will receive an order confirmation from us in 24 hours after your payment is approved and cleared. Should the item you order is in our stock, it will be shipped in 1-2 business days. However, should the item you order is temporarily out of stock, you will be informed in 24-48 hours the approximate time it will be back in stock. Should it is permanently out of stock, we will offer you a similar item as a replacement for the item you ordered. After your order is shipped, you will receive a shipment confirmation from us in 24 hours. The delivery time will depend on your Shipping Method (Shipping Policy).

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11.

Ordering Process: What are my shipping methods?

 


Simply click here to learn more about Details of Shipping Methods.

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12.

Ordering Process: What forms of payment do you accept?

 


We offer 2 payment methods – Pay via a Bank Wire (Swift), and Pay Online via PayPal. Simply click here to learn more about Payment Methods.

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13. Ordering Process: Is it safe & secure to shop & purchase items from your website?
 


It is safe & secure to shop & purchase items from AmuletJewel.com. Please click here to learn about our Secure Shopping Policy.

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14.

Ordering Process: Do I have to make a payment online only?

 


You can pay offline via a Bank Wire (Swift).

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15. Ordering Process: Do you ship my jewelry in a safe package?
 


Every pieces of our jewelry will be shipped in a nice jewelry gift box prior to putting in a safe package in order to avoid damages during shipping.

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16.

Ordering Process: Can I have my jewelry shipped in a gift box?

 


Every piece of our jewelry alwasys come with a Free Nice Jewelry Gift Box.

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17.

Ordering Process: Can I exchange or return the purchased products?

 


We offer customers 100% satisfaction guarantee. Should you are not satisfied with our jewelry, you can return it for refund, or exchange it for customer credit within 30 days from the shipping date (30-Day Return Guarantee). Please note that this guarantee is not applicable to wholesale and custom orders. We also offer Lifetime Guarantee on all jewelry purchased from us.

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18.

Ordering Process: Why are your prices lower than those from others?

 


We buy our jewelry directly from manufacturers at very low prices, or even handcraft some jewelry by our craftsmen. Also, since keeping our operating expenses very low, we can set our prices lower than our competitors on the Web. Simply click here to learn about Lowest Price Guarantee.

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19.

Ordering Process: Why do the prices of AmuletJewel's products change?

 


As our jewelry are mostly made from gold, cost of our jewelry highly depends on world’s gold price which changes everyday. However, we will change prices only when there is a significant change in world’s gold price. 

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20.

Ordering Process: Do you offer any discount for a large order?

 


We do offer Wholesale Discounts for your Wholesale Order.

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AmuletJewel Company Limited
93/7 Moo16 Suksawat Rd. Bangphueng
Phrapradaeng Samutprakarn 10130 Thailand
Tel : +662 817-3400 Fax: +662 817-3401
Email : service@amuletjewel.com